OUR SHIPPING & RETURNS POLICY
Shipping Information
Orders are processed promptly upon purchase. Please allow 4 to 6 weeks from the date of purchase for delivery. We appreciate your patience and support.
Return & Exchange Process
Refunds are issued for full price clothing items, if they are returned within 14 days of receipt. Tags must be attached, they must be unworn, unaltered, and no damage. We do not accept returns on sale or discounted items. We request that an email be sent to letwafashioncollection@gmail.com. We reserve the right to review the item prior to issuing a refund. If we deem the item has been used, or tags have been removed, we will return the item to the client.
CUSTOM INQUIRIES AND POLICIES : All purchases are final. There are no refunds on custom garments, however we strive for 100 percent satisfaction. Once we have agreed on a custom garment or garments, your deposit constitutes an agreement that you understand our terms. 50% of total cost is due upon receipt of invoice and the other half is due upon approval of final product.